The usb for dashcam

The usb for dashcam

recently my car always shows message, my usb flash drive speed is slow and cannot save video, it is highly suggested to buy high speed usb memmory, then i bought new one from amazon,
Samsung MUF-128AB/AM FIT Plus 128GB - 300MB/s USB 3.1 Flash Drive
it's usb 3.1, suppose speed is enough, however, after i format it to exfat and then make directory Teslacam, when i install it in my tesla, nothing appear, seems tesla does not accept it at all. any suggestion? any recommendation usb drive ? thanks.

gmr6415 | 19 août 2019

You have to format it to FAT32, not exfat.

jimglas | 19 août 2019

I wish I could reformat myself to ExFat

sunnyvalley | 19 août 2019

there is no option to format it to FAT32 when i start to format it, any suggestion?

Smalm | 19 août 2019

Windows or Mac? I just bought the same drive and made two partitions one for TeslaCam and one for music, using Seagate utility for windows. Found this link very helpful.

Cswp4555TesM3 | 19 août 2019

If you are on a Mac, you have to erase it, then reformat it to FAT32.

pieromontas | 19 août 2019

Windows 10 doesn’t give you the fat 32 format anymore you can download a third party software to do it or there is a command line. ( command line takes longer to format)

EVRider | 20 août 2019

I think Windows will let you format FAT32 if the drive isn’t bigger than 32GB, but you need a utility otherwise. Mac will format larger drives as FAT32.

Magic 8 Ball | 20 août 2019
jestrada3 | 20 août 2019

Don't be surprised if that new flash drive gives you the same error message. There are numerous threads on USB dashcam issues on this forum.

stevehendler | 20 août 2019

Is the USB Drive Too Slow Error fixed in 28.x software, or is the error message valid and we will need to upgrade the drive? I started experiencing the issue on upgrade to 24.4.

dangerl7e | 20 août 2019

that is not necessarily true if you use the '/q' argument

nipper2 | 20 août 2019

I have a 1GB and formatted it to fat32 and it works great

Akirch2 | 20 août 2019

How many gigs does the dashcam use? I saw a video where a guy used his hard drive from his laptop and partitioned it for music and it sounded so much clearer. The Best Buy guy said it could fry the cars drive and or my hard drive. Anyone have experience with the best way to do this? | 20 août 2019

@Akirch2 - Dashcam video uses about 3 GB. The Sentry mode uses all the rest of the drive. For a small drive like 32 GB, this can be a few days, and then the drive stops all recording. I recommend a 128 GB drive at a minimum. Here's my suggested drive list:

Best Buy guy hasn't a clue. You are not going to harm anything. At worst, using a slow drive it will not record properly. Using FLAC (non-lossy) music is the best. It has zero do with a dashcam. You can partition a drive to have space for music and dashcam, but I generally don't recommend it. It's a small pain to set up, and when the drive dies (they all die) it takes your music with it. Here's more on longevity:

EVRider | 20 août 2019

@stevehendler: The error message was introduced in 24.x, along with a useful message that tells you when the disk is full. Don’t know if anything changed in the latest version, but I guess we’ll find out soon enough.

sunnyvalley | 23 août 2019

after i use partition way, i am able to format partial of my 128GB to fat32 format, but the maximum size is 32GB, then most of USB cannot be used. dont' know if there is any other way to format whole USB to fat32 format.

patley | 29 novembre 2019

I got a sandisk 32G sd formatted to FAT32 with a 3.0 sandisk card reader and it is not working any ideas?

EVRider | 30 novembre 2019

@sunnyvalley: On Windows you need to use a third-party utility to format a >32GB drive as FAT32. See this site for details:

@patley: That site might help you too. | 30 novembre 2019

@EVRider - Thanks.

@patley - Try this troubleshooting section I wrote:

SVCYGNUS | 30 novembre 2019

I took delivery of my Tesla Model 3 SR+ on 22 September 2019. I recently purchased a 500GB drive from which was "pre-formated for Tesla DashCam and Tesla Sentry.
I reviewed the recording of the DashCam on my laptop windows 7 computer a day or two after I installed it and noticed a recurring flash every second or two during playback. Is this normal or do I have a problem with the drive or the DashCam itself?

Sarah R | 30 novembre 2019

@SVCYGNUS that could be any number of issues, but I'd check to see that you've got a compatible codec. I've used VLC Media Player for years to play videos that Windows just refuses. That, along with the Combined Community Codec Pack should give you a near bulletproof solution for video playback. If there's still issues, then it might be worthwhile to open the video in an editor and look at where you see flashes frame by frame to verify that they're actually there. That will definitively tell you if the problem is during payback or recording. If it's during recording, there are again 3 possibilities: the computer, the interface or the media. The SSD is certainly fast enough. The computer is proven in other people's cars. That leaves the interface. I'd suspect a cable. Not all cables are created equal.

SVCYGNUS | 30 novembre 2019

Thanks Sarah R, The VCL playback works perfectly. The problem must have been in Windows Media Player!

ray.wang13 | 22 janvier 2020

@sunnyvalley hopefully you've found a solution for this issue by now but in case you haven't:
I noticed your directory is named "Teslacam" but I believe it needs to be named "TeslaCam" (it's case sensitive AFAIK). hope that helps!

Fredvanngo | 22 janvier 2020

Yes, you must format it to FAT32 and creat "TeslaCam" ( case sensitive) folder to make it works...Good luck!

jmccpa | 22 janvier 2020

Hopefully in a future OTA update, Tesla will just send all Sentry and DriveCam images to the cloud to which we can elect to subscribe for a modest fee.

The current need for a formatted large USB drive, using formatting and playback software not included in Windows 10, is beneath Tesla's remarkable technical smarts.

But I love my Model 3 LR RWD.

tomwalterszz0809 | 13 février 2020

You need to erase it, then format it it to FAT32.