Submitted by randallgrayevans on Tue, 2020-02-11 10:59
I need some help in figuring out how to contact Tesla support. I tried to contact the service center but it won’t accept my call and says to use the app. I went to the app but it doesn’t allow any questions. I sent a question last week to Tesla but they have never responded (I have sent three emails on issues I had with my M3 but have only received a reply once).
I have a question on an upcoming service appointment and the web site has a “Chat with us” selection but the “Ask a Question” on the Tesla web site does not seem to work. I select “Tesla Service and Repair” and then select “Schedule, Modify, or Cancel Service Appointment” but no form appears to enter a question. I can only select “Done” which takes me out of the contact us form.