I have been trying unsuccessfully to register on the Tesla server for two months now. I have already written to different mail boxes: ServiceHelpEU@tesla.com; CustomerExperienceEU@tesla.com; firstname.lastname@example.org...
Last time I wrote to: serviceEU@teslamotors.com , two weeks ago. No response.
Help me, what should I do? Where do I write to register my car on Tesla server?
Did you try calling anyone? If you bought your car directly from Tesla, call the person you worked with. If you bought it from a private party, call the Tesla Support number for your area.
Good luck with calling. I bought my used 2014 S 85 from a 3rd party. Speed limit is governed. Immediately followed instructions and sent in my info to the ServicehelpNA@tesla.com . Waited 5 days and called, but after 45 min hold time gave up. I don't normally tolerate more than 15 min on hold but really wanted this. Called again a week later gave up after an hour. No response now for 2 weeks, then I had a service appt to fix rear door handle (fortunately under warranty as it was priced at $600 US to fix). Great reviews for Tesla service in Tampa FL by the way, nice folks and gave me a loaner 2014 P. They offered to intervene and get my ownership transferred. Alas, they also cannot get through. Then at 5 weeks I called and waited over an hour...finally a human picked up. She found my email. It's all in order, I sent all the proper documents, including driver license and registration. But wait, " there is another team that must review this as well to finalize, and they do not work Saturdays." It's been another 5 days. I love the car, despite the governor on speed which I am told means "valet mode" or something? Of course I am loving the car and I don't "need" the app and whatever else comes with it, but this would be shocking service level for any of the car brands I owned before, and in my experience when companies have service issues like this it is a bad omen. Not thrilled that OP is at two months...
Update, at 43 days after sending email with documents to Tesla, I received my response transferring ownership and I now have access to app as well.
I am also waiting. 23 days so far and no response whatsoever. Mailed 3 times. 3. party car dealer 2 times and me 1 time. Bad service. I love the car, but if this is is what to expect, I will never buy a Tesla again.
Do you really expect us to believe you resurrected this old thread with a legitimate, real complaint from a real Tesla owner? Sorry, but you sound full of shit. Go short-sell somewhere else.