Submitted by teznbe16 on Tue, 2019-04-02 09:28
This morning when I arrived at my work, I could not open the trunk. Neither remote nor manual attempt worked. I rebooted soft and hard. Nothing happened. Probably, due to this reason, I could not lock the doors as well. The service center is few miles away from me so I decided to go there. They checked it immediately and told me that the door lock actuator needs to be replaced. They provided $100 lyft credit so that I could go back to my work. Very nice service.
I hope to see my car back at the end of the day. By the way, I had received 2019.8.4 update this morning and installed it. I am not sure it has related to this problem, but release notes section was white blank. I am not sure what is in this update. My previous version was 2018.50.6.
2016 75D with 42,235 miles.
So far followings been serviced:
1- main screen has been changed due to yellow border at 35,000 miles. While charging a damage appears on my main dashboard so it will be replaced under warranty.
2- both trunk lift gate power shock struts been replaced at 20000 miles
3- tires had been replaced at 36,000 miles.
4- Rear brake lights had been replaced due to water condensation.
5- Right trim replaced between passenger doors due to broken clips.
6- floor carpets been replaced two times due to sliding over time.
7- front and right turn signal cameras had been replaced which caused auto pilot malfunction.