Submitted by long.shen on Sun, 2019-04-07 17:21
I turned on autopilot when I was driving on street road. When the car should turn right into a highway according to Tesla navigation, the system changed from “auto steering” to “navigate on the autopilot” and the car automatically sped up and turned right suddenly. But at that time the car has missed the exit. So the car hit the traffic island.
I have the video of the whole process and my colleague have reproduced the bug I encountered. I can’t believe the autopilot system I paid $5k is so unreliable and dangerous.
I contacted the customer service and went to the Tesla shop. They said the only thing they can do is to report it. However, no one contact me proactively even now. I'm wondering if I can get the compensation due to the product defects and the inconvenience they brought to me.