Well the free rides have ended. I have had FUSC since November due to California wildfires. Tonight I checked and my account online says “Pay per use supercharging”.
Tesla promised to give me a notification when they switched me back, but so far no notification at all. I will go SC soon and share if I was charged.
Tesla seems to have done a major website push today with the autonomy day. Now I see an online receipt for AP FSD.https://imgur.com/gallery/J08RF1q
I just checked and same thing on my account.
When you have to pay for supercharging, does it show the price per kWh in the SC info page on the car map? I just checked and there is no pricing, just wait fees of up to $1.00 per minute.
Strange, my performance P3D- changed to pay per use as well on my account. I assume just a glitch.
@Goldenboy30 should you have FUSC for life of your P3-?
Yea, same here, lost free supercharging, was part of the wildfires too.
I’m still satisfied, what car company will give you free supercharging during and AFTER a disaster.
Thanks Tesla :)
I also lost the FUSC on my P3D (which is supposed to be permanent). I have sent an email to ask whats up.
Yup, my FUSC disappeared on my account also. I sent email as well.
I also have the invoice/receipt for my FSD purchase. I know the website was down for a bit yesterday, so that may have been when they were updating.
Same. Should have FUSC, but not reflected on my account anymore.
Same here lost free supercharging on the website, got a 900 mile drive today, will see if it's just a glitch.
Oh I got the performance model 3 with upgrade, bought with referral code before September 2018, supposed to have free supercharging for life promo.
@ewd7: Let us know how SC works for you. I have a 300 mile drive tomorrow and planned a SC stop.
Hopefully just a glitch they fix for the lifetimers, let us know if you supercharge today and are charged or not. This reminds me of Office Space “well we just fixed the glitch”
I’m gonna charge on my lunch, so we will see
I lost my Free Unlimited Supercharging status online too. Wasn't supposed to have it so no big deal. I haven't gone to a supercharger yet to check if I get charged. Weird note, my Model 3 itself does not reflect the change. It still shows "Supercharging" instead of "Pay-Per-Use Supercharging" where I have my last charged supercharging displayed in October. Also, the map still does not show kWh rates on stations.
I have a P3 minus have free supercharging for life went on my account today and it shows I have to pay
Anyone call about this yet?
Anyone try supercharging?
I contacted Tesla and they say it’s a glitch, they said their system shows unlimited supercharging, but my vehicle details says pay per use, they said it’s more likely a glitch after the website update.
"When you have to pay for supercharging, does it show the price per kWh in the SC info page on the car map? I just checked and there is no pricing, just wait fees of up to $1.00 per minute."
Me too. I just checked my Model 3 display for supercharging station and it did not list the price rate but the $1.00 idea fee only. Anyone try charging it at a SC station yet?
So mine switched back to Unlimited Supercharging within the past hour. I recommend everyone to recheck their accounts.
Yup, mine is back to normal.
Whew : )
Mine switched back also on my detail page.
I wish I still had free supercharging. I did until a few months ago at the San Diego Qualcomm SC, but that was changed when Tesla mixed up their SC pricing.
I supercharged several times, in Rocky Mount NC right now, no charge displayed in the car or in my account.
Mine also bask to FUSC
False alarm, apparently I am still “fire impacted”
Free Unlimited Supercharging
Lucky all of you! I am currently charging across the country getting charged for charging at every supercharger.
Of course I expect that since I’ve never had free supercharging. It still beats paying for gas!
That's weird - I don't have any invoice for my FSD. I don't have a "Post Delivery Options" just "Options" and it does list "Full Self Driving Capability". I purchased the upgrade during the fire sale.
Just to put in my 2 cents too. Mine also back to FUSC. That get me a scare and relief.
Well the scare is back in, mine went back AGAIN to Pay-Per-Use Supercharging. I am again no longer "fire impacted" as @beaver explained it.
Still haven't verified this with an actual Supercharger trip. My weekly trip is tomorrow during my lunch hour and I will update then
@bradbomb - just checked my account on seeing this thread and it says pay per use. I have free lifetime supercharging so must be a glitch. FYI Tesla is good about refunding SC fees if they do end up charging your CC when you are supposed to have free SC.
Yep, mine switched AGAIN back to pay per use supercharging, but I notice the website changed again, I wonder if they are tweaking the site and our unlimited supercharging is glitching our on their end.
Me too, the website's glitch is back again ! will use the Supercharger today AM to check it out.
has anyone used the V3 supercharger with 2019.7.11 soft/firmware update?
Not yet, I think there is only one V3 in Fremont.
I used the V3 supercharger at the Hawthorne Tesla design studio center last week and the charging speed is the same as V2 since I do not have the software 20197.11 update. My current version is 2019.8.5.
I contacted Tesla this morning and they said it’s another website glitch, my account is still showing unlimited on the Tesla side, but my vehicle detail site says pay per use.
They said they are still updating the Tesla website to make it more accessible.
I confirm what jjt2122 experienced. My account is still showing FUSC on Tesla's end.
I am charging now up to 80% at the Supercharging in Los Angeles , CA and there is no "pay per use" increased on my car charging screen. Must be another website update glitch. Hopefully , they can fix it soon. Cheers!
I’m charging right now and it still shows $0.00 when charging for a few moments, so still good on my end here. But still says pay per use on my vehicle details.
Just a glitch.
Mine was back last night
Gone again this AM
Again says "Pay per use SC"
I charged last night for free in Oxnard, 120 kW solid from 10-50%, added 200 miles range in 30 min. I wonder when we will get 145 kW on V2
The glitch is back - online account shows “pay per use” supercharging
my account online account shows “pay per use” supercharging too.
Oh boy, just checked my detail account and now it back to "Supercharging Status Pay Per Use Supercharging". It seem they updated with the View Detail link to a button now. Hopefully it another glitch and we can still get free unlimited charging.
Well I now have confirmation that although it says Pay Per Use online, I am not being charged for supercharging
It should be fixed soon I’m sure, I’m not being charged either when it should be unlimited on the detail page.
I just got off the phone with Tesla customer service, they said they have heard about this issue from customers and its probably a website bug. They confirmed I still have FUSC as a P3D+ purchase before mid sept 2018 with refferal code.
As above, Customer service says I have FUSC on their end even though my acct page says "pay per use SC"