Submitted by wayne.xin on Thu, 2019-04-25 15:48
My 2015 Tesla mode-S central screen stopped working during an airbag recall done by Tesla mobile service. I took the vehicle to the service center the staff there said my car is out of warranty and I have to pay $2700 to replace the display unit.
My questions are 1) Is it supposed Tesla needs to fix the problem because the touch screen worked fine before Tesla's technician started the recall work. 2) I think the central display is still working because it can display a big "T" letter for a few tens of seconds before went blank again when I tried to reboot the car. Why I have to pay the cost of a complete display unit. 3) Are there some other shops can fix Tesla's touch screen problem. It is a monopoly that I can only go to Tesla's serve to fix the screen, and they decide how much to charge me. I think it may be some connection, or a chip went bad.