Anyone else notice slow supercharger speeds recently?
I have a May 2016 refreshed front end 75D.
Last Saturday I arrived at an empty supercharger with 9% SoC. I had been driving for 3 hours so the battery was warmed up. It was 65 degrees outside. I tried numerous stalls at the supercharger but was unable to top 87kW.
Many times I sit between 60-70kW most of the time I'm there. This has been my experience consistently at 5-6 different superchargers now in WA and OR. I have not seen 110kW+ speeds since early last fall.
Talking with other owners, I'm curious if anyone else is noticing slower speeds, or if there is something uniquely wrong with my car.
I have called Tesla using the phone number listed on the supercharger stalls about this numerous times. The guy on the other end gives me typical responses such as:
Tesla: "If other Teslas are at the supercharger..."
Me: "I'm the only one here."
Tesla: "Oh. Well, if you try one of the other stalls..."
Me: "I've tried four different ones already."
Tesla: "Oh. Well, if you arrive with a high state of charge..."
Me: "I arrived with 9%."
Tesla: "Oh. Well if you haven't been driving long or if it's cold outside..."
Me: "I've been driving for 3 hours and it's 65 degrees outside."
After going through this insulting process multiple times, the guy always tells me that he is going to send my case along to the supercharger team. But then I never hear anything about it again. I've been calling and giving reports for months now.
Should I just call my local service center and say that I'd like this addressed? Or is there something else I should try?
Any and all suggestions, short of groupthink cyber bullying or personal attacks against me for asking a question, are appreciated.