Forums

New Delivery Policy for Model S in Arizona (good news!)

New Delivery Policy for Model S in Arizona (good news!)

Please forgive me for posting this local information here, but the regional boards don't get much traffic...

I just received a call from the most courteous gentleman named Chris Swann from Tesla in Scottsdale. He contacted me to go over the delivery process and to also give me the great news! Prior to last week, all deliveries in Arizona had to be made directly to the customer. According to Chris, as of last week Tesla is now able to ship Model S vehicles to a local holding facility where they will be inspected, prepped, detailed and then delivered to the customer locally. I am thrilled with this development, as I felt a bit uneasy about taking delivery of the vehicle without the benefit of Tesla staff being present or having had a chance to check the vehicle first.

Chris said the new policy should ensure a terrific delivery experience.

phat78boy | 22 luglio 2013

Thanks for the info. I'm on schedule for 8/8 and haven't heard this news yet.

Alex K | 22 luglio 2013

@AmpedRealtor | JULY 22, 2013: I just received a call from the most courteous gentleman named Chris Swann from Tesla in Scottsdale.

Yes, Chris was very conscientious when he went over my Model S delivery in January. He came out the next day after my car was delivered and went over all the things that needed correction. He was a bit angry because they had not contacted him until the car was dropped of at my door. Had he know sooner about the car delivery, he was going to try to check the car out before it was delivered. Now, he has an official way to do that.

MB3 | 22 luglio 2013

Good news. I'd greatly prefer to detail the car myself, because they can put micro scratches in the top coat (mine did)

thranx | 26 luglio 2013

Thanks for the news...I'm up for September, and this will sure beat having the car sent direct to Prescott.

michael1800 | 26 luglio 2013

Yeah, delivery by a flatbed truck driver who took off before I could fully inspect the car was underwhelming at best. I'm glad to hear you're going to get the full experience. Prepare for awesome. I swear, owning a Model S outside of California draws a lot of attention :)

unclegeek | 26 luglio 2013

Awesome news. Thanks for sharing (early Sept delivery)

nrk7001 | 25 settembre 2013

Just got mine delivered this weekend. Flatbed truck, driver was nice, but no real discussion about the car. Just gave me the keys (which is fine, i watched the video). Just don't expect a tesla person to come with the car to explain everything. Watch the intro video before and after the delivery.