Submitted by okie on Tue, 2013-01-08 19:25
I'm P 8,888 and since I had 85 kWh and air I was asked if I wanted December Delivery(Originally Feb/Mar). I immediately responded yes and was given December 15-31st window. Like many of you, I surf all thinks Tesla every day and dream of getting the Model S. I really do think it is a revolutionary car. On December 22nd I was called by the Delivery team and told that my car did not make the cut and would not get a 2012 VIN. On Jan 2nd I emailed to find out when I would get a VIN. I spoke to the Delivery specialist on the phone later that day( Jan 2nd) & was told a VIN had been issued! He also told me it was a 2012 VIN. I asked when the VIN was assigned and he told me he did not know(lie). I found out from the forums my VIN(3222) was issued December 27th. No one called or emailed me to let me know in 2012 that my VIN was assigned. So now I'm shafted on getting the tax credit in 2012 and I cannot depreciate the car(company car). I am buying in 2013 a 2012 car.I am so disappointed that I may cancel my reservation. I feel like I have been at the very least mislead. It seems that after readind many other posts that Tesla has not been able to keep up with it's growing pains and are so understaffed that delivery and service have been poor or average at best. What do you guys/girls think about this and what should I do? A delivery manager contacted me today( at my request) and basically just said sorry about the "miscommunication".
If service is this bad I may cancel but it's hard to give up on this dream.