Submitted by madhuemani on Thu, 2018-05-10 19:04
It has been about 2 months and still waiting on the last part (rear windshield/spoiler) to fix my Model X. The Tesla approved body shop can't help me until they have the part.
Approved body shop tells me that they have tried contacting Tesla so many times and wanted me to call Tesla directly. I have contacted the body shop advocates at Tesla and escalated the issue as well but this has not helped.
I have been a strong advocate and continue to believe in Tesla. But I am losing hope that I will get back my vehicle fixed anytime soon. Worst part is, nobody at Tesla seems to know when the part will be available.