Submitted by Icepucks on Tue, 2019-01-29 19:11
Two weeks ago, after searching the Tesla used car site I chose a 2015 S70 with 13,800 miles. I gave my $2500 deposit and waited for delivery. The communication with the delivery specialist based in California was almost non existent. The pictures sent showed a car in mint condition. However, that was the least of the problems. Delivery for my car was scheduled in Palm Beach today at 2pm. All confirmed over the weekend. This morning I turned in my BMW lease 5 months early and paid it off. I really wanted this Tesla. I came home at at 1pm received a call from the delivery team. While detailing the car they found a water leaks and need to investigate further. What happened to the 70 point overall check? 3 hours later my sales rep calls me to tell me the car has multiple water leaks and mold and mildew. “We cannot sell you this car” he tells me. Meanwhile my jaw is dropping. I already paid in full with my credit union financing. So I tell them, find me a similar car with similar mileage etc. they could not! Everything had more miles and more damage and wanted more money. I told him I wouldn’t pay additional dime. Now keep in mind I cancelled an M3 reservation to buy this b3cause the wife wanted the bigger car. So, I’m faced with no car and searching for another CPO. I don’t trust the CPO process at this point. So, now we are supposedly transferring my funds to an in stock M3 available this week
Now I’m giving up free supercharging, sunroof and AP1. Not to mention the M3 will cost me $1400 more. I do get $3750 tax credit, however could have gotten full credit last month had I known this would happen. So I’m pissed and want Tesla to make this whole. I have been terribly inconvenienced. So, what to ask for? So far they say no to everything.
Free annual maintenance
I’m open for suggestions before I contact Elon Musk. Is the CPO program a total fraud? Caveat emptor.