Submitted by Gjmoll on Tue, 2019-04-16 11:00
I recently had my tires rotated by our local NTB and they informed me the tire belts were deformed and likely defective. Surprised, I asked them to confirm their opinion. They did. I immediately scheduled my appt with the Devon, PA Tesla Service Center and the mechanic assured me there is nothing defective with the tires and I only needed an alignment. With only 8k miles on the car and having hit zero potholes I am extremely suspicious and disappointed. Tesla is notorious for breaking their arm pointing a finger at anyone and everyone when something goes wrong with a Tesla vehicle. I explained it is very unusual to need an alignment after only 8k miles and there shouldnt be the wear pattern that there is after such a short period. Tesla told me they wouldnt pay for the alignment. My guess is there was never an alignment performed when the tires were first mounted on the car and the initial Model 3s were rushed to the customers. Now I am stuck with the bill and a set of tires that will need to be replaced faster than they should be. Anyone else experiencing this issue? I am taking my car to a different mechanic to confirm the tires are not defective or deformed because I don't trust Tesla's after sale support or integrity. I also write this post in case there is a defect in the tires and I have an accident after being assured by the Tesla Service Center that my tires are fine, sans the alignment.