Submitted by bp on Sat, 2019-05-18 05:54
We purchased 4 year maintenance plans with our 2017 S and 2018 X, and have not received any notification from Tesla about the status of those plans.
Since Tesla is no longer recommending some of the service included in those plans, the recommended maintenance should now cost less that the cost of those plans.
Contacted Tesla yesterday, and they recommended cancelling the plans and requesting a refund of the unused portion of both plans.
However, a better strategy for Tesla would be to convert the remaining plans into a service credit, removing the 50K mile/4 year limits, and then use that credit for service visits until the credit is exhausted.
With Tesla's cash flow concerns, wouldn't it be better for Tesla to avoid refunding all of the maintenance plans now?