Submitted by Okie1 on Mon, 2019-08-12 22:32
I had an incredibly bad experience with a service person (anonymous since it was by text but I have the phone number). Promised follow ups have not occurred in addition to just being a jerk regarding documenting damage to vehicle. How do I reach someone at Tesla higher than my local rep? I don't want to go thru the 7 layers of hell to get my issue resolved - who is empowered to do something?