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Can't sign on to Slacker

Can't sign on to Slacker

I had my MCU replaced and am trying to sign on to Slacker for the first time, I got an account on my computer ( it comes in a note that says "Live by Live", and I sign onto Slacker on my computer with no problem,
When I sign onto it in my Tesla P85D it says invalid userid and password, I tried clicking on the "Us Tesla account" and I get the same error, is there a userid and password you need to put in to get signed onto the Tesla account?
John

dr_gko | 25 settembre 2019

I had my MCU replaced too and had the same issue. I called Tesla service and they fixed it over the air without me having to put in a login or password.

jmmcalpin | 27 settembre 2019

Thanks I will try them again,