Submitted by Moradbenayed on Fri, 2017-12-01 13:10
Over the past 8 weeks, I had 8 instances of extremely annoying issues with Tesla, and I am now convinced that this company has serious competence and credibility issues. My issues keep on escalating in terms of gravity... the latest one is a lie claiming that my file was submitted for city permits on Nov 21 (PowerWall+solar), whereas when I visited the city, I was told that there was no application for permit.
I have an order for a Tesla car, and I am really concerned about quality, service and ability to deliver.
I have submitted a post on Nov 14, 2017, describing my issues as the design team had to rework my file 6 times (and took 6 weeks) to get it right (they delivered wrong number of panels, empty files, panels that have the wrong layout, panels that are off center...) and just today -on the 8th week- I learned that their design needed to be reworked again and that city permit was not filed.
Please fix your your problems Tesla and deliver your commitments!!! Fix your design team. Get somebody to own projects and deliver them. Inform customers when there are problems. Do not lie to customers. My account is moradbenayed @ gmail . com / dorraf @ yahoo . fr. My poor sales lady is Erikka and personal concierge is Taylor Gurney.