Submitted by jlewis on Thu, 2014-07-17 09:22
We had an accident last night which resulted in the passenger side wheel control arm breaking rendering the car not able to be driven. We have had AAA service for many years so I called them asking for a flat bed truck. After a fifteen minute or so delay they returned my call and told me they can not tow Teslas, especially if they have been in an accident. The call center operator told me even though AAA are certified to tow Teslas, they are pondering their options to do so.
Tesla Road Service came to the rescue and provided a Seattle area specialist tow service to get the car onto a fly bed truck. As the front end was only four or five inches from the ground due to the broken control arm, the tow driver devised a way to create a block between the tow straps and underbody to gently lift the car.
Has anyone had such an experience with AAA or do you use Tesla Road Service?