Submitted by ganzilois on Thu, 2013-02-28 19:53
Our car arrived in Chicago today - yay! Got a call to set up delivery. I've got a day off from work next week to take delivery and spend time with the promised delivery specialist to go over the car and answer all my questions.
Except, Tesla isn't doing that anymore. Too many deliveries and a third party provider will be dropping the car and leaving. No worries, I can call the Chicago service center with any questions. What? Why did I need to take a day off from work?
I've been promised this special delivery experience ever since I ordered the car five months ago, and now Tesla isn't living up to their promise. Anyone else have this experience? I think it is unacceptable, and I'm considering delaying delivery until a specialist is available. Thoughts? Thanks.