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Radio stopped working

Radio stopped working

My radio stopped working. Everything else seems to work (e.g. Music Streaming and Bluetooth from my phone). Is anyone else having this issue? Do I need to call Tesla?

Teslaguy | 17 settembre 2018

Off course u call Tesla. We can't fix anything. Try a reboot first.

maki808 | 17 settembre 2018

Oh cool. The reset seem to fixed it. Thanks Teslaguy!

For those who don't know how to reset, step on your brakes and hold the 2 buttons on the steering wheel for a few seconds. Reset will take about 30 seconds to restart.

photon08 | 10 settembre 2019

Reset fixed it for a day, but it came back a day later.

AWDTesla | 11 settembre 2019

Same here, still lose FM channels about 30 minutes I to my drive. Reset only works for a bit and then gone again.

chudley78 | 11 settembre 2019

has anyone else noticed that the radio starts getting glitchy in the day or 2 before a software update comes through, then clears up afterward

Thrillion | 11 settembre 2019

Noticed this morning that it seems to happen to me when switching from wifi to LTE. So I'm stating the FM radio cuts out when switching to from Wifi to LTE.
It might also happen when switching from LTE tower to LTE tower. I believe the LTE radio chip is also the one providing the FM radio reception.

AstroSteve | 11 settembre 2019

Had my Model 3 for 6+ months. Today is the first time I've experienced an issue with the FM radio, it was cleared with a reset (so far so good), The radio was tuned to a station and playing at low volume, as we drove outside the range of the station, the audio control display showed the circulating arrows while looking for the station. This continued even on the return trip when the station clearly resumed on the radio. As noted, a reset cleared the issue for now. Until this, all previous trips outside the range of the station never did this. Software is 2019.32. Just another "bug" report, classify as trivial.

iamthealex | 11 novembre 2019

This FM freeze has happened to me a handful of times. The streaming radio work just fine. i'm tired of rebooting.

jrohan | 19 novembre 2019

I will try reboot but it doesn't seem as though this is the real fix according to some of you. Tesla are you listening?

calvin940 | 19 novembre 2019

@jrohan | November 19, 2019
I will try reboot but it doesn't seem as though this is the real fix according to some of you. Tesla are you listening?
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This is not an official Tesla support forum. Submit a service appointment request through your app.

stuart | 11 dicembre 2019

I am having the same problems with my radio not connecting. If I

stuart | 11 dicembre 2019

I am having the same problems with my radio not connecting. If I follow the 'reboot' process, does it only wipe out the radio presets or does it wipe out my streaming/favorites too? Thanks.

jimglas | 11 dicembre 2019

scroll wheel reset should not effect your settings

AWDTesla | 11 dicembre 2019

Reboot fixes it temporarily.

A faster way and its worked the last 3 times I've dome this...

Once the FM cuts out, use the report a bug feature. Press on the right scroll wheel and say "Report a bug, my FM radio just cut out"

Wait a minute and it comes back on. Probably 100% a coincidence, but it's better than a full reboot where you lose your screen while driving.

stuart | 11 dicembre 2019

Thank you for the help. I'll try the report a bug feature and see if it works and if it doesn't, I will reboot.

stuart | 11 dicembre 2019

The report a bug feature did not work, but the reboot did. Thank you for the help.

itssushant2002 | 22 gennaio 2020

For me Tesla ended up replacing the FM unit in Model3. (For some Model 3 the FM unit is defective and Tesla service team replaced it). My car is June 2019.

visr2004 | 30 gennaio 2020

Mine M3 Dec 2019 model is having the same issue, FM Radio not working, I will try to reboot and also report bug hack but what if this issue comes back, do I need to make a service request and go there service center?

Gordonmcfadyen | 26 giugno 2020

Radio problem is not only FM. I use DAB and it is the same. Intermittently cuts out and in but gets worse until I reboot. If a reboot fixes it temporarily then there is an underlying software problem that Tesla needs to fix, presumably by an update