Submitted by agconsults on Wed, 2018-11-07 16:48
I live in the U.S. and purchased my Model 3 in April. For some reason the website keeps redirecting me to the UK Tesla site when I log in. I see my car there but wondering why it does this. Also I just made my first referral, friends are purchasing, and I want to be sure the referral code will still work. Anyone else have an issue like this?
Alan Greenberg
Austin, TX
That is odd.
Are you using one of those services internet services that obfuscate your actual location or data (VPN?)?
Prescott AZ Blue,
Nope. I do use a VPN from time to time...might have had mine on when i made my original reservation, or completed purchase, but never noticed anything connected to the UK. I emailed Tesla a few weeks ago but got no response. Only thing new at my end is a new AT&T router installed a few weeks ago....
Well, that was a shot in the dark.
Sadly Tesla support is a little s l o w lately. What does it say for your preferred service center for your car? Hopefully something closer than the UK :)
Click Model S at the top, then scroll all the way to the bottom. Click the UK flag at the bottom right. You will then be able to choose the USA flag.
Thank you both, Prscott AZ Blue and lilbean. Lilbean nailed it. Though I had to not just change and reboot...also had to sign out and then sign back in for it to "stick." Much appreciated.
You’re welcome, @agconsults. :o)
Maybe something wrong with your IP? Sometimes providers can mistakenly block yours. Actually, I'm not that pro in this field but I had a like problem. VPN helped me. Try it too. Pick any free on http://vpnservicepro.com/ and just check.