Submitted by ebender888 on Thu, 2018-11-08 09:48
Anybody get a call from Tesla that they are "proactively" replacing a Powerwall because they believe it is not working as well as it is supposed to? They wouldn't say what was triggering this replacement or what the issue was, but they want to come out as soon as possible to replace. "But don't worry, not a safety issue" they say.
Perhaps you have a PW1 and they are looking to upgrade you to a PW2? When was your install?
https://www.originenergy.com.au/blog/lifestyle/powerwall2.html
have PW2. doesn't matter, as now i have almost 1 year newer than before.
I also just got this call...I have a PW2 it is maybe a year old now? Any info? I am going to call them back at my lunch break.
Wow! You get replacements while I can’t even get the one I ordered. Nice!
no wonder there is a supply shortage.
Could be due to coolant pump failure. I have 2 Powerwall installed Sep 2017. One of them was replacement in Feb 2018 due to the coolant pump. The other one was acting up last month. It will be replaced tomorrow.
How did it "act up"? Are these things not serviceable? I mean its great that they gave you a new one but that's expensive for them. I assume thought that they would fix it and use it some how. I wonder when they will start selling factory Reconditioned Units and maybe I can get a price cut. LOL! It might be that long before they get around to me.
the crew that replaced couldn't/wouldn't/didn't say anything about the reason, so still have no idea why. seems to be working fine, but thought it was before as well!