Submitted by jmac4865 on Sat, 2019-01-05 11:37
I have had nothing but disappointment in Tesla Customer service. I bought TWO model 3 and getting them to do anything is like going to the dentist...unpleasant and painful at times. Now you can't even call them you have to e-mail them. If you really lucky someone might e-mail you back and say we are looking into it BUT most likely you will get nothing but more aggravation and disappointment. I understand it a new company but this is not how you gain more customers. I love the cars but if I had to do it all over again I would wait till they get their act together and treat people whom have spent over $100,000 on their cars like you matter, like a person and not a profit margin.