Powerwall 2 zero power reading

Powerwall 2 zero power reading

Hi, anyone has their PW2 stops working time to time? The app can connect to PW2, but all the power reading is zero, zilch, nada.

When this happens, I usually force it to backup mode (turn incoming grid circuit breaker off), then it goes back to normal.

However, not this time. Although the PW2 still gives me backup power, the power reading is still incorrect.

Then, if I turn the grid back on, PW2 returns zero reading again (grid, solar, battery, and home).

I'm still waiting PW2 technical support.