Submitted by jenn.wagner on Sat, 2019-01-19 18:00
Help!!! We're trying to fill out our loan form online and we previously lived in Oklahoma. That being said, there is no Oklahoma option in the state drop down menu. We have tried contacting our sales guy and he told us we might just have to put in our new state, but that would be lying on the form and would probably disqualify us from the loan. He told us he would get back to us yesterday (Friday) but did not. So, we tried again today and he responded to another question we had and completely ignored the more important one, that being the state issue. We are supposed to be receiving our new car in a couple weeks and because no one can seem to get this figured out, we aren't able to take care of what needs to be done on our end. We also don't know what to do about insurance. We don't have the car yet so are we supposed to just go ahead and insure it since we have the VIN already? I'm reaching out here because we can't seem to get any answers from anyone at Tesla. I thought this would be a wonderful experience but it is causing undue stress. :(
Thank you for anyone who can give us advice on how to handle this!