Submitted by sgreenstonenj on Thu, 2019-08-15 06:22
Got my car June 20, SR+ RWD. It had Immersive mode at that time. About a month later, it disappeared. Support has had me try everything to get it back and there has been no solution for about 5 weeks now. I have read that others had this issue but its a bit disheratening to not have a feature (no matter how minor) that is supposed to be part of a $43,000+ car.
Does anyone have any suggestions? Any type of compensation they should be providing?
Support has confirmed that I should have this feature