Submitted by starojam on Wed, 2019-10-23 23:41
Tesla Management constantly looking for ways to improve efficiency has decided to not allow service centers to wash vehicles (unless new delivery or used car sale). This policy was in use at only a few centers, but seems to be rolling out nationwide now. It seems that most customers are not complaining so they believe this is helping reduce techs time and overhead. However Tesla Management isn't looking at how its hurting brand image as all competitors repair options vacuum and clean cars for customer service reasons. What are your thoughts?