Formerly a SolarCity customer and can't access the Billing Portal on

Formerly a SolarCity customer and can't access the Billing Portal on

Does the "Billing Portal" link on work for anyone originally with SolarCity? I followed the directions to move my account over to but have never been able to becasue it always redirects to where it tells me to go back to!

To see your account balance or to make monthly payments, visit your Billing Portal.

I have heard others originally with SolarCity are having this problem. I cannot see what I am being charged for so I am not feeling obligated to pay!

davidwaltz123 | 6 marzo 2020

I was just on today:

Was able to login and look at all my statements.

Good luck!

shadow187 | 24 marzo 2020

The Billing Portal link on has been missing for me for at least the last 2 and a half weeks. I've sent 2 support requests and nothing has changed.

A workaround that I discovered:
Try and see if you can login and view and pay your bill that way.

ghull | 31 marzo 2020

I have had the same issue as cwclifford since last summer. Various communications with Tesla have not resolved the issue. I received these responses from customer support in March 2020, similar to responses last year:
"I am sorry you are continuing to have issues accessing your billing portal. We are attempting to resolve this issue as quickly as possible and will be sure to advise you of any updates we receive." and "However, at this time there is no ETA as to when this will be resolved."

stevepitt2 | 2 aprile 2020

I am also a former Solar City customer. I can see my account on , what I cannot see is how much energy I am producing. If it is available on that website, I can't find it. Anyone help?
I have sent 3 emails to CS, but never a response other than the automated one which tells me someone will be in touch with in 48 hours.