Forums

Deposit Refund for International Address?

Deposit Refund for International Address?

Hi, I was wondering if anyone received a deposit refund successfully while living abroad with foreign address (deposit was placed while living in US)?

I have been asked for my -

IBAN # (International Bank Account Number):
BIC (Bank Identification Code, swift code):
Account Holder’s Name:
BANK ADDRESS:

But this is confusing to me because I originally paid in US Dollars and if they issue the refund from somewhere else it would be a foreign currency. Essentially I am a US customer with an international address.

Is this normal practice and if so, what steps can I expect and how long?

Thank you!