Submitted by tmlwts on Thu, 2019-08-22 11:21
The energy department has the WORST customer service I have ever had to deal with & this is saying a lot if you ever had to deal with AT&T. They never return calls & if you are lucky enough to actually talk to someone they tell you lies.
My solar was down for 6mo could not get a date on when it would be up again until I called 7 on your side & filed a complaint with the Better business Bureau, then I became a priority. I am now in their records as a hostile customer,
which I am not if I can just get answers & treated with a little respect. I also have a Tesla car & they have the BEST customer service I have ever had to deal with, they need to train the Energy People.