Forums

Lost of voice calling after software update in Feb?

Lost of voice calling after software update in Feb?

Has anyone else lost the ability to voice call after the software update? Used to work fine but now, when I say "Call Home" it displays the mike and does not call. Sometimes, it will say "Navigate to "blank's phone"- unable to locate" . Very frustrating and unsafe.

Jackman | 2020年2月10日

I was updated to 2020.4 about 2 weeks ago, then to 2020.4.1 last week and the voice interface for navigation, calling out and anything else is inoperable. If the voice recognition even responds, it is usually only a partial recognition and if it happens to hear the complete request, nothing happens. I'm surprised a lot more people aren't complaining about this problem. 12/16 MX90D.

ir | 2020年2月12日

+1 discovered that voice commands don’t work when trying to use the “report bug” command.

All car audio is dropping in and out (turn signal, collision alerts, music and phone calls). Can’t log anything for support while voice commands are broken.

Wonder if they are all related to the audio system?

kyang002 | 2020年2月12日

+1

After the last update, the voice calling no longer functions as intended. Partial recognition and incorrect names (if it accepts the name at all).

nicktillger06 | 2020年2月14日

Same problem after update. 5/16 MX90D I did an online chat with Tesla and they indicated problem was reported by several owners. They said problem should be fixed by next update but didn’t indicate when that would be. I hope soon as I use voice control often and it is frustrating without.

ScooterJim | 2020年2月14日

I perform a system reset, pushing both scroll buttons and holding it until the Tesla logo appears. That solve my problem of voice recognition not working.

dkathrina323 | 2020年3月1日

Yes. I have the same problem. After the software update on Feb, I lost the ability to voice call. I have tried almost all the ways to fix it, but nothing happened. http://rheumatologyhelps.com So anyone please help us to solve this problem.

Propwash | 2020年3月4日

Yes I have the same problem of non voice recognition after the FEB update. last week I took it in to tesla Seattle/Renton it works much better but its not 100% yet.

Jackman | 2020年3月6日

I got the latest 2020.8.1 update last night which was to fix the voice recognition issues and it doesn't. If anything, it's worse. Does not recognize 'calls or 'navigate' keywords.

loganx1122 | 2020年3月17日

After the 2020.8.1 update lost voice calling as well the ability to get into the frunk from the main screen or phone. I did a reset to no avail.

loganx1122 | 2020年3月17日

After the 2020.8.1 update lost voice calling as well the ability to get into the frunk from the main screen or phone. I did a reset to no avail.

loganx1122 | 2020年3月17日

After the 2020.8.1 update lost voice calling as well the ability to get into the frunk from the main screen or phone. I did a reset to no avail.