Broken front window :*(

Broken front window :*(

Just noticed today my front window is already cracked. Must just be Colorado driving with sanded roads. Car is not even 1 month old yet.

Anyway, I was wondering if anyone had replaced their front window and if there was anything special I needed to tell the glass replacement company.


JZ13 | 6 februari 2013

It seems that in an effort to reuce weight Tesla may have gone with a thinner windshield.

Brian H | 6 februari 2013

Geez, I know TM is big on vertical integration, but making windshields? A glass plant inside Fremont? Somehow I doubt that. | 6 februari 2013

Windshield replacement completed under warranty this morning. While waiting for the seal to cure I looked at the 10 Model Ss that were being prepped and detailed for delivery.

Andrew18 | 7 februari 2013


How long did the whole process take? | 7 februari 2013

@Andrew 18 The windshield was replaced in about 30 minutes. I waited an additional hour for the adhesive to set.

anpahwa | 11 februari 2013

I have the exact same crack. As long as it's replaced under warranty and they eventually address whatever the engineering issue is, it doesn't bother me too much. What bothers me is that the LA service center told me it would take "a day or two" to order the windshield. One week later (and multiple phone calls), it still hasn't arrived and I no longer have an estimate on it's arrival. It's just a continuation of Tesla's stellar communication, I guess...

All that griping aside, I still love the car.

richard.m.judy | 11 februari 2013

My windshield cracked as well three weeks after I got it. I had assumed it was a rock, but I was only going about 5 MPH when I noticed it. Cost me $1150 to replace it at Fremont.

nickjhowe | 11 februari 2013

@richard.m.judy - I assume TM replaced it? Did you happen to know where the crack was? If it was half way up on the passenger side, I'd be giving TM a hard time and asking for them to refund the cost.

Brian H | 11 februari 2013

No, he said he paid $1150 to replace it. Maybe he should ask for his money back!

Brian H | 11 februari 2013

Sorry, your post confused me. Asking if TM replaced it and then if he got a refund X-d my wires.

richard.m.judy | 13 februari 2013

Nick - Mine was exactly as described by many...about 1/3 of the way up the passenger side, curving upwards. I paid out of pocket assuming it was just a pebble that hit me, but I am going to call Tesla today and ask that this be covered by the warranty. My colleague who got his Tesla 3 days before me, just had the same thing happen last night to his.

Stgwbrown | 24 februari 2013

I can be added to the list of having a cracked windshield, 11 days after delivery.

kelly | 14 april 2013

I just discovered the same crack in my windshield too. (Passenger side, originating from the edge midway up in the shape of a backwards "L"). I've had the car for 6 months with no problem and being in So. Cal. the weather is mild, so no obvious reason for the stress. I'm bummed becuase I had a 3M Winshield Film installed ($500) and I doubt Tesla will reimburse me for that. I'll think twice about having that installed again given this issue with the Model S windshield.

TikiMan | 14 april 2013


Yup, it's not a matter of if, but when all our MS's windows crack due to excessive rock dings. I actually decided against installing the 3M tint on my windshield because of how many rock dings I currently have after 5500 miles of driving on Los Angeles freeways.

Unfortunately, having amazing aerodynamics is like a magnet for stray rocks flying off of big-rigs.

vbandl01 | 21 juni 2013

Add another one to this list, have only 500 miles on car and not even 20 days after taking delivery. A small crack right in the middle of winshield and looks prominent. Hope tesla takes care of this under warranty.

Brian H | 21 juni 2013

What? only 25 mi/day? How did you manage that?

AmpedRealtor | 21 juni 2013

@ TikiMan, amazing aerodynamics should actually avoid getting hit by rocks because of the low surface area and low profile nature of the car. Tesla supposedly solved the windshield cracking problem with the first batch of cars that rolled off the line, I'm surprised with the report of a delivery taken in June still having this problem.

@vbandl01, could your crack be due to an impact?

justineet | 21 juni 2013

Some cracks happen to external impact not any product defect. About a year ago a relative of mine bought a brand new Japanese Mobile :) for close to 45K....while she was driving on a freeway some relatively tiny solid object hit her windshield. Now she has a huge crack on her front windshield the size of about 7 inches. Incredibly her insurance company nor her vehicle warranty cover her damage, though she has FULL insurance coverage on her car...........