First, let me say that I LOVE my new Model 3...dual motor, long range...the red with the white interior really is striking...rides so smoothly...acceleration...everything is fantastic!
Everything, that is, except that I'm having a problem with Bluetooth connectivity. Specifically, I can't connect my iPhone X and the Model 3. No, wait...let me better state the problem as remaining connected with Bluetooth. I find that it connects, then disconnects after about 5 to 10 seconds and repeats the cycle endlessly. The only other "symptom" I've noted is that the Summon feature won't work with the phone. I get an error message that talks about the proximity sensor being blocked but the phone doesn't have a case and is literally next to the car. Not sure that the two issues are even related.
I've raised it with Service who nicely tried more straightforward corrections (e.g., forgetting and reengaging the phone multiple times). No luck. They even went so far as rebooting/reinstalling the software on the onboard computer. No luck. The last Tesla Service Rep indicated he would forward the request "up the chain." To be fair, that was only within this past week but haven't heard anything as yet. I sent a message through my account for executive review who referred me back to local service. One of the Service Reps did mention that she had heard other iPhone X users having the same issue but was unsure of the fix.
I've spoken with Apple and went through a number of fixes including rebooting and restoring the phone. No luck. Apple finally speculated that maybe I needed to bring the phone to them for a "hardware fix." I may do that but the phone works fine in every other way and connects via Bluetooth with my other cars.
I have a memory trace about this being a topic on the forum before I got my car but can't recall what people found to be useful.
I so hope that someone has a solution...I really want to talk to my car.