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Tesla App shows Powerwall as "Unavailable"

Tesla App shows Powerwall as "Unavailable"

Most of the time the Tesla App shows my Powerwall 2 as "Unavailable" Every once in a while it works for a while and then becomes unavailable again, sometimes for several hours. It doesn't matter if my Android phone (Note 9) is on my home WiFi network, other WiFi networks, or on the Verizon data network.

Any ideas as to what the problem is?