Submitted by ddorbuck on Thu, 2019-08-01 14:56
Hello. Ok the short of it is my car is stuck at what looks like maybe 2 % on the downloading navigation data update under the software update area and it won’t go beyond where it is and it’s frozen. Going on day 2 with this. I did a soft reboot of my car and complete power Off/on a few times and also tried connecting to an alternate WiFi network. Just wondering if anyone’s has any voodoo magic on how to force a update to complete?? Ok I know your saying speak to Tesla support which I did and no luck so far.
I spoke to the phone support and also a quick support chat and both times no real solutions other than open a support ticket and it will go through the proper support channels most likely getting a visit from the ranger. Anyone anyone know any tricks ?? Thanks.