It has been a frustrating experience with software updates on Tesla Model 3 so far.
Everyone who bought before and after em got version 10 since September 27. Intact within a week I.e. be first week of October.
Waited till second week of October called Tesla support . Same standard answer that the software will be released in batches and no control on that.
It is nearing two months since the software is out, called Tesla support this time was lucky as they found that my car was blacklisted due to a software glitch.
Today I got some firmware update which is still version 9.
God only knows when I will be getting version 10 even if it is Tesla’s issue black listing me why I am not sure.
I am loosing confidence on Tesla . First of all when a customer calls there should be specific answer when the rollout will take place otherwise it is a guessing game. There seems to be a glitch in the software that puts the cars on the valve list.
Tesla / support - you need to do a better job. Instead of the guessing game and frustrating the customers.