DashCam and USB storage work intermittently. Long post follows.
Since I got the SR+ in early Sep2019, DashCam has become unreliable - wondering if anyone else has had similar experiences and - especially - any known fix?
The car came with v9 software. Seeing DashCam as A Good Thing, I bought a high endurance 256Gb micro USB and reader.
Win10 formats FAT32 only up to 4Gb (exFAT on bigger media), so I used "Fat32format" which seemed generally recommended. DashCam worked exactly as expected, all well.
So after an hour or so I took the reader out and moved the files to a backup HDD, leaving the "TeslaCam" folder as it was - all well. Put the reader back - DashCam still worked fine. Somewhat oddly, every time I plugged the reader into the PC, the PC moaned about something wrong with the media - I ignored it the first few times but then gave in and let the PC do its thing. The next time I put the reader in the car, DashCam icon did not show. So I did a full FAT32 reformat with "FAT32format", but no dice.
Called Tesla Support who said I should do a scroll wheel reboot, which made no difference. Support then said there was a known issue with DashCam that would be fixed in the next update. Support also said to try a different drive - I had a 4Gb USB stick free, so tried that, and it worked, but 4Gb doesn't go very far, so not a permanent solution. Fair enough, I could wait.
Got v10 a few days ago, and tried DashCam again - still no dice. Reformatted the microSD, put the TeslaCam folder in, and tried again. Worked as before. :)
But now, after running for a few days, the DashCam icon no longer appears. :( The reader was warm when I took it out to investigate, and I'd seen a Reddit post where they said that could cause a problem, so I let it cool. I could still get at the files, and moved them to my backup drive again - so it seemed the car hadn't cooked the microUSB.
Popped the now cool reader back - no DashCam icon. Reader out, back to PC, reformatted FAT32, put TeslaCam back, popped reader back in car - still no DashCam icon.
I know I plugged the reader into the correct USB socket, because that's the socket that worked before, and anyway the phone's USB is plugged into the other one.
Am I doing something wrong?