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Delivery Question

Delivery Question

I placed my order for the Model S performance on Thursday and I'm beyond excited! Tesla's site started to show "Tesla Factory is building your Model S" this weekend under the status section of the "My Tesla" portion of this site. My question is this: is there any way to view an estimated date of completion/delivery? Also, how long did it take for your Model S to be delivered after you received the same message? Are there any other interesting things you'd like to share about your delivery experience? I'd love to hear them!

pvetesla | 29 april 2013

When I received by "Tesla Factory is building your Model S" I called and they said it could take up to 90 days from that point. I have not got my car yet...but it looks like it will be closer to 60 days when all is said and done.

joshuaeven | 29 april 2013

Grats on your order! It's a hard wait, to be sure. As soon as you get your 'Delivery Details' button you'll have a date range. When you get your button depends on your configuration. Just do what we all have done- Check that MyGarage page every day!

tm | 29 april 2013

@pvetesla - Was yours one of the non-performance versions? That's simply too long to wait. Haha.

tm | 29 april 2013

@jashuaeven@yahoo.com - Hopefully I'll have that button soon! The site estimated a delivery time of one month from the beginning...

elguapo | 29 april 2013

@Tanner As others mentioned, you can wait until the delivery button shows up and check the page multiple times a day (as I did). But, you can also call Tesla and ask for your "EOL" date - End of Line. You won't have one yet if you just ordered, but you'll probably get an EOL date or delivery window before you get the delivery e-mail or button. For example, I got my delivery window by calling Tesla at the beginnong on April but didn't get delivery button until April 15th.

Congrats. Other suggestion for passing time is to read this forum like a fanatic.

pvetesla | 29 april 2013

@tanner mine is "collectors edition" aka 40kwh.

tm | 29 april 2013

@Pvetesla - The 40kwh is actually the 60kwh with software limitations, right? I read that was the case because they didn't receive enough orders for the 40kwh. Pretty sure you can call in, pay $10,000 at any time and have the extra range of a 60kwh.

tm | 29 april 2013

@elguapo - Thanks for the info, I'll be sure to call in and check!

stimeygee | 29 april 2013

I think I finalized around April 10th. I got the delivery button yesterday. The delivery window is May 22- Jun 5. So they've got it down to about 6-8 weeks, in my case.

tm | 29 april 2013

@stimyg - Lucky! I just called in and I guess my performance Model S has an EOL date of June 10th, not to mention the time it'll take to deliver. Hopefully it'll be sooner than that, especially since it says "delivers in one month"!

pvetesla | 29 april 2013

@Tanner. Yes. I basically got the 60's performance with the range I needed. If it turns out I need more range....well, like you said, I just pick up the phone.

Perfect scenario for me!

smemmen | 29 april 2013

The delivery dates are not reliable. Talking to the Tesla Product Specialist is not very useful, as they are not well briefed on the activities in the factory. My order was placed August 12, 2010, production sequency 2,316, reconfirmed over the years, finally commited for Dec 2012 delivery, 60kW reconfirmed for March, all moneis $89,216 paid ahead of delivery. Eventually Tesla delivered a P85kW VIN:5YJSA1CP0DFP07319 on April 5th, I had to pay $20,339 extra, at the last minute to get a car, vs the 60kW VIN:5YJSA1BG5DFP07544 I ordered. Be patient, the company is in a learning stage on delivery accuracy :)

tm | 29 april 2013

@stimyg - Did you purchase the P85?

Rajib | 15 mei 2013

I just got an email that my MS is headed to production with a VIN, it says to go to the MyTesla page and complete the delivery Questionnaire - but I see no such thing on the page. Any thoughts?

jnb | 15 mei 2013

call your delivery specialist. if you get through they can activate the button for you.

J.T. | 15 mei 2013

Just got my delivery button and a window from June11-July 2nd. No vin or end of line info yet.

ramtaz | 15 mei 2013

I received the email Your Model S is Almost Here! and clicked on the Enter Your Delivery Details , red button in the email and filled out questionnaire.
When I logged on to MyTesla I saw the red delivery button ,clicked it and it was inactive.

J.T. | 15 mei 2013

My delivery button disappeared after I filled out the questionnaire.

Justin.h.Stottlemyer | 15 mei 2013

I ordered my P85 3/3/13 and received it 5/3/13.

Justin.h.Stottlemyer | 15 mei 2013

Doh, no edit. I received it 5/10/13

zijunhao1 | 26 mei 2013

I got an email from Tesla with the red button asking for delivery details. I clicked the red button, but no response. ordered on 5/11/13, red p85. button received on 5/25. any idea? can't wait!

Mike_E | 26 mei 2013

Same here - I received the email yesterday with the "Enter your delivery details" button but when I select the link it just ends up taking me to the "My Garage" section of the the website with no additional options to enter the information they want.

I reserved on 5/10/2013.

Mike

J.T. | 26 mei 2013

Sounds like you guys have to resort to ancient methods of communication . . . give them a call!

Mike_E | 26 mei 2013

I emailed them - it is Memorial Day Weekend after all.

If I don't get a response by Tuesday I'll give them a call. I will say the last time I emailed them with questions I got a call back within a few hours of sending the email.

Mike

michael1800 | 26 mei 2013

I also received the "Delivery Details" email without any update to MyTesla. It's a little frustrating, but wholly understandable--I suspect they'll take care of us on Tuesday.

lightbody_s | 26 mei 2013

Count me in as one more person who got the delivery email yesterday. Clicking it tries to take you to http://www.teslamotors.com/delivery?utm_campaign=NA_HQ_May2013_DeliveryT... but that just redirects to http://www.teslamotors.com/mytesla. I'm guessing their email delivery and the actual backend are slightly out of sync and it'll get sorted out Tuesday.

For background: I placed my order on April 27th and it auto-finalized May 10th. I called at some point between those dates and the gentleman on the phone told me that my car was set to go in to production June 2nd (Sunday?) and that it'd take 5-6 days, after which I could pick up at factory or get it delivered to Portland by mid-June or so.

PS: It's a Red P85, pano, air, tan leather, sound, jump seats, 19" wheels.

Snicker | 26 mei 2013

My MS went into production on 5/23/13 and I received the "Your Model S is Almost here!" email with the red button for "Enter your Delivery Details" on 5/25/13.

When I click on the button it just takes me to the "My Tesla" page with no link or button to put in delivery details. I'm going to put a call in on Tuesday.

My order is a for a P60, textile seats, solid roof, tech package, 19"wheels

kidjay | 26 mei 2013

Same here - I received the email yesterday with the "Enter your delivery details" button but when I select the link it just ends up taking me to the "My Garage" section of the the website with no additional options to enter the information they want.

I order the vehicle on 5/22/13. I just replied back with an email since it seems they will be bombarded with calls on Tuesday morning. Maybe I'll get lucky and get an return email. Mine also states it's going into factory production on June 5th. Whats the wait time now-a-days for a S85, pano, 21s, leather seats, tech package? Anyone just receive there car with these similar specs? I'm kinda giddy over here!

I also plan to go to the plant and pickup the vehicle. Anyone on here experience that? Whats the process?

AlMc | 26 mei 2013

Seems from time to finalization to time of delivery is 6-8 weeks now. Any of us that get a vehicle in that time frame should consider ourselves lucky. many of the early adopters/sig holders waited years.
I suspect that all will be closed in observance of Memorial Day on Monday. Call and email. Sometimes I got a quicker response with one versus the other. Expecting delivery for my own vehicle May 29th. Finalized April 16th.

Mike_E | 26 mei 2013

Ok guys - my Delivery Button appeared this evening on the My Garage Section of the website. I filled out the information requested.

I placed my "reservation" on 5/10/2013 (along with the $5k deposit). My order was "finalized" on 5/23/2013. My estimated delivery to Louisiana is Jun 16 - Jun 30. I am impressed and it seems, based on my reading of message boards and others' experiences, they are improving on delivery times.

My order is for a P85 Performance+, Black, Tech, Studio, Pano Roof.

Mike

lightbody_s | 26 mei 2013

Similar update as NOLA_Mike: my delivery button appeared today. Delivery window is June 14th to 28th!

From a previous post of mine:
====================

For background: I placed my order on April 27th and it auto-finalized May 10th. I called at some point between those dates and the gentleman on the phone told me that my car was set to go in to production June 2nd (Sunday?) and that it'd take 5-6 days, after which I could pick up at factory or get it delivered to Portland by mid-June or so.

PS: It's a Red P85, pano, air, tan leather, sound, jump seats, 19" wheels.

michael1800 | 26 mei 2013

That makes three of us :) Mine popped a few hours ago. Perhaps it was just a matter of emails being generated before back-end updates were pushed out like previously mentioned (or maybe the employees are working day-and-night to make magic carpet rides happen). Now I can stop checking myTesla like an addict...in theory.

Ddowns2050 | 26 mei 2013

I got the delivery button also, I hadn't checked until I read all you guys getting the delivery button. So I looked just now and there it was. So I clicked it and filled out the details. I ordered on 5/9, finalized on 5/22. My estimated delivery says May 25th - June 10th. Can that be right? Seems awfully quick but I'll take it. I ordered the standard 85kw, black, black leather, obeche matte 19" wheels, pano roof, tech package, and upgraded sound system.

I didn't think there would be any activity over the holiday weekend, glad I was wrong.

Ddowns2050 | 26 mei 2013

I knew I was forgetting something in the previous post above. I also had the air suspension.

zijunhao1 | 26 mei 2013

thanks mike and guys for posting info for this matter. it helped. i got my delivery button working a few minutes ago. i will get mine between 6/17---7/1. red 85 performance, pano roof, 21inch silver, protective armor, shelf, tech package, tan interior, gloss wood trim, spoiler. electrician coming tuesday to put in a 14-50 outlet. will be the second MS in my city, nebraska

Brian H | 26 mei 2013

A coder in a rush put the wrong link behind that button, apparently. Someone will get a rocket in the socket on Tues. ;p

J.T. | 27 mei 2013

@Ddowns2050
We have similar orders. Standard 85' pano, piano, tan, air, tech, 19" and yet I finalized on 5/11 and delivery is slated 6/11-7/3. What's your location?

Ddowns2050 | 27 mei 2013

@jtodtman@gmail.com

Springfield, Missouri. Where are you? I'm not sure that window can be right. The delivery window from 5/25-6/10 started one day before I even got the delivery button. But we will see.

J.T. | 27 mei 2013

Long Island, NY.

So you're at most 2 days before me if we're on the same train or truck or whatever they use.

ajamison | 27 mei 2013

I am guessing those that get delivery dates super quick are likely picking a car with standard or the most common options so its likely they have some made already, unless they do not work that way.

JPPTM | 27 mei 2013

ajamison--there are not a bunch of 'premade' cars sittinmg around the factory. They are all essentially made to order.

RDoherty | 27 mei 2013

I also finalized on 5/26, got a delivery button today on 5/27 for delivery 5/25 - 6/13! So the car might be delivered as early as yesterday (heh), but in no case longer than 2 weeks and 3 days.

That seems unbelievably fast to me. I wonder also at pre-manufacturing and/or an error in delivery date prediction.

I did not expect it nearly this fast (dealer told me 60 days), so it will be rush to get all the ducks in a row in time: outlet installation, insurance, financing, etc.

J.T. | 27 mei 2013

@Ddowns2150 my VIN just popped. Very exciting.

michael1800 | 27 mei 2013

@RDoherty grats! Financing is the slowest item IMO and even that doesn't take too long. The outlet also can be done fast (for NEMA 14-50 it is extremely simple for electricians if your main box is near the garage), although I'm not sure about a HPWC install due to the 80A requirement.

According to the news, production has jumped up significantly each quarter...I thought it was due to efficiency improvements and Tesla having refined the process quite a bit. As far as pre-mades go, I doubt those happen, however, I don't know if the orders that get cancelled after making it to the factory (forfeit deposit cancels and 'couldn't get financing' cancels) get re-allocated to current matching orders or if they get sent out to centers/stores as loaners and/or show cars. Who knows? I hope these short delivery dates are correct though!

Ddowns2050 | 27 mei 2013

jtodtman@gmail.com

How did you get your Vin number was it on your my tesla page or did you get an email.

J.T. | 27 mei 2013

I was checking "My Tesla" for about the 40th time today and there it was right where my RN392545 use to be. I know I might be a little bit biased but I think it's the prettiest VIN I've ever seen.

No email from Tesla about it.

J.T. | 27 mei 2013

Just received email saying my Model S is going into production and I should get insurance, finance and delivery details taken care of.

Ddowns2050 | 27 mei 2013

jtodtman@gmail.com That sounds great, I haven't got any of that yet, but I'm sure I'm not far behind you. You are correct this is very exciting especially getting the car this quickly.

mvannah | 27 mei 2013

I ordered on 4/18, finalized on 5/1, received delivery window of 5/25-6/6 on 5/26 (a little strange, I know), and received VIN on 5/27 (today). I'm curious to see if correct because my delivery specialist previously told me it would not go into production until 6/3. 85kWh version.

AlMc | 27 mei 2013

JPPTM: Actually they do have some extra cars: orders cancelled; financing issues; additional ones made up as 'loaners' at the service centers; very possible that someone could place an order and they have it already produced or near the end of production.

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