Submitted by brdunton on Tue, 2013-04-09 12:08
We all saw our "Buy Service" buttons disappear from our Garage pages after the financing announcement. It was said to be a bug. Finance Now links were showing up, so that seemed reasonable. Here we are a week later, and the button has not returned to my Garage (the finance now link is gone). Recently Elon tweeted that there would be three more announcements in the month of April. One around service, one around super charging, and one mysterious announcement. On a recent Engadget article, Elon said that their service offering needed improving.
This has me wondering, are they going to go more like BMW and Mer, where the first two years are free? Honestly, it was disappointing to see there was a required $600/yr service requirement (cheaper if you pre-pay). They constantly tout that it has only 11 moving parts, and its maintenance is near zero. Providing software updates, should not be something they say you get in the "service" either. Its a part of the platform that they are promoting as revolutionary. If Android and iOS had paid updates (Apple did once for iPod touch, but no longer) their adoption would be significantly less.
I personally hope Tesla changes course on their service plans. What does everyone else think?