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Name that noise? "Thunk"

Name that noise? "Thunk"

Over the past few weeks my loaded 85 with 9000k miles has developed a rather loud metal on metal "THUNK" noise. It is emitted from the rear at low speed when the accelerator is released and the regen kicks in. Also when I step back on the accelerator and disengage the caliper.

Wheel Bearing?
Loosely mounted wheel?

It started after getting it back form the Santa Monica service center - Supposedly the tires were rotated and balanced.
Its going to the new Van Nuys service center on Tues.

Any ideas?

Haeze | 26. juli 2013

Sounds like motor mounts to me.

Bob W | 26. juli 2013

Metal on metal would "clank," not "thunk."

Anything rolling around in the footwell area, or the small pockets to the sides of the footwell? Maybe some old parts or a hand tool were left behind?

Is the rear hatch closing tight? To quote from this old thread:

"If you open the rear hatch you will find two thumb screw type rubber dampers on each side of the hatch by the edge (not the solid plates they press against on the car itself). If the screws are not far enough out the hatch acts as a large speaker bouncing up and down as you drive over uneven roads creating this uncomfortable pressure feeling. Adjust them out far enough so the hatch closes tightly but not too far where the automatic closer will not shut because there is too much pressure. This adjustment, in combination with the rear parcel shelf to absorb vibration, greatly reduces the pressure buffeting problem."

markapeterman | 26. juli 2013

Do you know where your adapters are - that was the cause of my thunks.

David Trushin | 26. juli 2013

I don't believe there is a regen caliper. The two calipers on the wheel are brake and emergency brake. Regen is done in the motor.

nickjhowe | 26. juli 2013

Definitely sounds like something loose in the trunk.

What do you mean by the 'regen caliper'? Not aware such a thing exists.

jinglehyme | 26. juli 2013

It's a compound noise. I do not have things rattling around. And it has nothing to do with the motion of the vehicle. It's the transfer of energy that causes the sound. It is unmistakably mechanical.

If it was an ICE vehicle, I would suspect the transmission or drive train. The sound is much like u joint or axel wear.

jinglehyme | 26. juli 2013

It's a compound noise. I do not have things rattling around. And it has nothing to do with the motion of the vehicle. It's the transfer of energy that causes the sound. It is unmistakably mechanical.

If it was an ICE vehicle, I would suspect the transmission or drive train. The sound is much like u joint or axel wear.

Bob W | 26. juli 2013

Sounds like the service center forgot to re-tighten something. Take it back.

JPPTM | 26. juli 2013

...maybe parking brake not fully releasing?

michael1800 | 27. juli 2013

I suggest taking dead bodies out of your trunk or frunk every 500 miles, regardless of whether you wrapped/sealed them or not. I find this decreases thunk noises when breaking or accelerating, especially if you have many smaller pieces for convenience.

Brian H | 27. juli 2013

michael;
since you're into breaking instead of breaking, it could be parts of the car that you broke.

Brian H | 27. juli 2013

Doh. typo: "breaking instead of braking"

michael1800 | 27. juli 2013

I'm not sure witch error you where tying to correct. They're is obviously not nothing wrong or anything. Anyways, gotta go bleach the garage ellipsis.

zero mpg | 27. juli 2013

Assuming your 'loaded 85' is not a P?

Brian H | 27. juli 2013

"braking or accelerating".

tesown | 15. august 2013

@jinglehyme, I have the exact same issue in my car - and have been having it from about 900 miles on the odometer ..

@Brian H, the problem is especially pronounced in my case while braking .. actually while regen braking kicks in I believe as I dont even have to press the brake .. just take the leg off the pedal and there is thumping sound. During acceleration too (gentle acceleration as in stop and go traffic) the problem persists.

I notice it most in stop and go traffic when things are quiet, and I frequently have to take my leg off the accelerator often to ease up.

I'm planning to turn off regen, enable creep and try to see if the problem still persists as that will help narrow systems down may be ..

Bob W | 15. august 2013

@jinglehyme and @tesown, at least one person found a bumper that was not screwed down tight. See this thread or this photo.

Could that explain it? Ask Service to check for that.

tesown | 16. august 2013

@ Bob W, will do. The noise seems more like a dull thud rather than a bumper noise .. but good to keep all possibilities on the table.
Thanks.

Schlermie | 16. august 2013

Sorry to keep beating this idea to death. I know you said you don't have anything rolling around in the trunk. Might you have something rolling around in the frunk? Sometimes it's difficult to discern whether a thunk is really coming from the front or the back, especially if you've mentally associated it with the drivetrain.

tesown | 16. august 2013

@Schlermie, Thanks and yes, the Frunk is free of anything. In fact, I went through the entire car and removed everything from it and tested when I first noticed this.

The sound still persists .. I took a tech out on a ride and he said some amount of that sound may be normal.

However, I have not been able to duplicate it on the other MSs that I have driven.

From the responses here, it appears that others don't hear it either except the OP. So it sounds like this is happening in only a fraction of the cars.

Schlermie | 16. august 2013

I didn't realize how old this thread was. So what was the answer?

jnb | 08. november 2013

i posted a similar thread earlier. Same issue. My car is in service now for this. they said that there was some slack in the gearbox so they replaced the drive unit (which apparently consists of the motor and the gearbox). i will update again when i get the car back.

he said that this should also fix the low/faint hum that was starting to arise (for me that may or may not be the same 65 mph hum that is discussed in other forum posts, i didn't really have that big an issue).

EVTripPlanner | 08. november 2013

Edmunds reported a similar sounding problem in their long-term review. They have videos with the sound (for comparison) at http://www.edmunds.com/tesla/model-s/2013/long-term-road-test/2013-tesla...

Tesla repaired it by replacing the entire drive unit, as described at http://www.edmunds.com/tesla/model-s/2013/long-term-road-test/2013-tesla...

I have a not-very-loud low-speed thunk when taking my foot off of or putting it back onto the throttle (torque direction reversal) that I suspect is backlash in the drivetrain (shaft coupling or gearbox).

Most Tesla owners are total fans, and I think the fundamentals of the car are great - but I have had quite a few issues in my first 18,000 miles. The funny thing, is that as Tesla owners and somewhat early adopters we are very forgiving of these items - especially when Tesla deals with them quickly and without argument. If I had this number of issues with a new Honda or Toyota at a third of the price, i would not be as forgiving!

mclary | 08. november 2013

Call Tesla Service to schedule an appointment. Why put this on the forum and not private?

joe.white | 09. januar 2014

Mine P85 has developed the exact symptoms you described. A dull thunk at low speeds under light braking acceleration. And a bit of hum even at 40, but worse at 70. Service scheduled for Monday.

Brian H | 10. januar 2014

One dude found a loose basketball in the trunk. ;)

mferrazano | 11. januar 2014

Do you hear the "thunk" every time you cross zero regen point (drawing power from or providing power to the battery)? Very easy to check, just look at the regen display and see if you can hear the noise whenever you cross zero regen (Plus to Minus, vice versa). Took me awhile to notice the relationship. I have an appt on Tuesday for repair. I was assured that the sound is NOT normal.

JustMe | 13. januar 2014

I had a thunk noise in the back that would happen every time I would accelerate off a green light or abruptly let go of the gas pedal.

Took it to service and they removed and replaced the drive unit. Clunk gone.

PSP | 21. januar 2014

I have started having the same problem on my brand new "replacement" car... just under 500 miles and 7th day!

I'd assume drive train replacement is a major issue. is that right?

Brian H | 22. januar 2014

Hu'd a thunk?

mferrazano | 23. januar 2014

Drive train replaced, thunk no more. Rides like a champ. Best service on the planet.

2k13MS | 24. mars 2014

I have experienced a "thunk" (or a "clunk") at the beginning of regen (immediately after taking my foot off the accelerator). It is very annoying. Passengers will often ask "What is that?".

I assumed this was a normal sound for the car until today. Today, I drove a loaner MS60. There is NO such clunk or thunk.

I plan on notifying service first thing in the morning.

Aussie | 02. april 2014

My car just developed the same issue at about 4500 miles, a clunk sound when switching between energy draw and regen. I called service and they were out of loaner cars so offered either a rental or to pick it up at my house. As much as I would like to see the service center I can't pass up the convince of them handling everything for me.

I hope they successfully resolve the issue. It just appeared suddenly last week. It sounds like it is coming from behind the rear seats on the passenger side. This will be my first experience with Tesla service.

Aussie | 03. april 2014

Service notified me that they are replacing the entire drive unit. They also noticed too much wind noise and are replacing the small triangle window on the passenger side door. As part of the service they are replacing the instrument cluster and rotating the tires. Excellent customer service experience so far.

JustMe | 03. april 2014

I had this very same issue with my S85. Take it to the service center. They ended up replacing the inverter. Noise went away. Dropped it off in the morning - they drove me to the office (only a couple of miles away) and they returned the car that night.

GreenMachine13 | 03. april 2014

My Model S developed the same noise after almost a year of driving and 23k miles. They replaced the drive unit and the sound remained.

28echo | 20. juni 2014

My P85+ started making that "clunking" sound two days ago. It had 20,500 miles on it & I hadn't heard it before. It continued the next day, so I made an appointment with the Scottsdale SC. They would pick the car up in five days. That same afternoon, driving home from work, I disengaged the cruise control and heard an awful noise coming from the rear end of my car. Something important and metal broke very badly. It coasted to a stop on the side of the freeway. I called the Scottsdale SC and a tow truck picked me & my car up within 30 minutes. The driver took me home, then took my MS to Scottsdale. The SC was in contact with me all the way. They offered a rental car that I declined. First thing the next morning, I was notified that they were working on my car. By 3:00 pm the drive unit had been replaced, a battery guard had been installed, a yearly maintenance had been preformed & the car was washed & loaded on a flatbed in route to my house. I was without my MS for less than 23 hours. That is incredible service. Thanks Tesla!

RedShift | 20. juni 2014

Mine had it at 12-13k ish and got resolved at my last service visit. Same thunk was present in the loaner Roadster sport with 18k miles or so on it.

Methinks this is an issue related to the huge electric motor torque and the fact that some people do more jackrabbit starts in their Teslas than they would in other cars. Which also explains why my tires are worn out at 15 k. I have no issues with tire wear, as this is a performance sedan.

A seeking alpha shorty brings this up here:

http://us.rd.yahoo.com/finance/external/pssa/SIG=12lvocins/*http://seeki...

Though that article is clearly written by someone without any in-depth knowledge, (PC way of saying the author is clearly a moron) I have to wonder about something else that was written there: that Tesla warranty costs are 10 times those of GM? (According to the 10k filed by Tesla) Really? If so, this is what I was worried about in my private thread about 'my thoughts on owning this car for more than a year'.

RamiB | 20. juni 2014

I had the same problem - apparently it's common for P85. It is pretty annoying...Took it to service and they replaced the entire motor unit the same day...it has to do with the gear.