Submitted by danjel on Wed, 2019-11-27 13:50
Picked up a 2020 White SR+ just under a week ago in Vancouver, Canada
It came with v9 firmware: 2019.31.104
I talked to tech support and they were adamant that I received v10 on Nov 17 (before taking ownership).
I assured them I have v9 and could send them screen shots of my app and the M3 screen.
They eventually asked for the pics to be sent (which I promptly did) but then they ended the support ticket and nothing has happened since.
Anyone else get a recent m3 and have been unable to get their firmware updated?