Submitted by skybluewater on Tue, 2019-12-10 08:34
Hello Tesla friends,
Please provide your thoughts and suggestions.
I purchased my Model S on Sept 28th, 2019. Due to a miscommunication I overpayed the invoice by $150. Due to a lack of experience by the Tesla delivery employees, I overpayed by $300 for my Florida DMV auto registration transfer.
I was told at time of delivery that I would receive a refund check in 30 days. I have received nothing. This multiple month delay in refund is very unprofessional.
I have been in contact with multiple Tesla people and none of their statements have been accurate.
It seems silly, but Should I file a small claims case just to get their attention?
I'm surprised I have to resort to a support forum. Please provide advice on who I can communicate this issue to to resolve in a reasonable amount of time.
Cheers to all!