Seems like me as well as several others cannot connect to our cars via the app since about 7:30 this morning. Are others experiencing this as well?
Yes. Both MS and MX have the same issue now.
Thanks for confirming.
Yes, same here.
Same here. Last update was at 8:35 am pacific.
Someone on FB had called and there is definitely a confirmed outage with no eta on restoration.
It looks like the network is on a timeout. Must have been behaving badly.
Yep, Tesla API has been down since just after 9a Pacific.
I had the same problem. I thought it was just me.
Mine was out for a week after being in service. I'm getting used to this. It's not hot right now so I don't need to cool my car.
PedanticOne, Tesla used all their resources to give you your super powers and now look what happened!
have the same problem, switzerland, since 19:00 europe time
Glad I grabbed my key this morning. Been going keyless recently.
I have had mobile app connecting issues since this morning around 8:00 am. pacific time! Contacted Tesla tech. line support and was told that indeed their severs have been down and should be fixed and back late this afternoon or after 5:00 pm. today.
I expect new features if they're going to be down for this long. :-)
Yes, the app will not update, but I did the notification that my charge was complete.
Same here at 19:15 central. Strange that we have the app on two iPhones. One iPhone is able to access the car; however, the other will not. It gives the message, "No current information."
Still down here @ 5:30 PM Pacific time
Thanks, I reinstalled the app five times, cried for six hours. Now, I know it was not something bi did, it is , ELONS' fault.
Feel better now, usual Tesla customer service, the new and improved, " WHFO" CUSTOMER SERVICE program of the year.
Still nothing, full. "WHFO" CUSTOMER SERVICE in place
Mine was out for an entire week a week ago.
I also have app connection issue since early this morning. Reboot the console, re-installed the app to no avail.
Came here to see if anyone else was having app issues. Yep! Thanks for the confirmation that someone wasn't under my car taking out my gps tracker and who knows what else!
It's midnight EST and it's still down. let's hope it's not a typo that caused the outage like Amazon.
Whoops, Tesla in full mode with their exclusive new customer service program "WHFO" .
The stated time of the Tesla Application to start working is with the new improved Tesla CUSTOMER SERVICE program "WHFO" .
Still down for me. Is anyone else also no longer getting the "number of supercharging stalls in use" status on the in-vehicle NAV app?
Mine is working now. 3:50 AM EST
Yep my app is back up and working now also.. 355am est
Yay. Now I can finally see that the car is plugged in for fun and I can see my mileage for no reason at all.
I disconnected the cars WiFi and then put it back again. This worked for me..
Back on East Coast
I feel better now.
Still out in CT
FYI, FedEx was having problems with mobile connect yesterday also. I got the message when I was tracking a shipment from the Tesla on-line store. Must have been a major outage for part of the day.
Back "up" in Northrrn Virginia now!
Mine is still not working - Miami
For those people still experiencing failures, what message does it give you when it fails out of curiosity?
Vehicle Connection error or Network timed out.
OK, the first is at least somewhat informative in that it means the server probably can't talk to your car, but at least the server is trying, which is better than it was yesterday. The second message... not sure.
I can't open the forum on my iPad but I am able to on my android tablet.
Not sure if that's connected (pun intended) :-)