Submitted by sharicutler on Sun, 2018-09-16 19:42
I have had my Model 3 for about 4 weeks, and have driven a total of 1,200 miles. Two days ago, after charging the car to 90%, the battery capacity was showing only 90 miles. I set the limit to 100% and charged again, and now I have only 117 miles at max capacity. I tried looking on these forums but didn't see anyone else mentioning similar issues. I have made an appointment for service, but wondering if anyone knows if there is a re-calibration required? Also, how do I get someone from service on the phone? I called, and was told I had a longer and an hour wait, and then later, it was a 30 minute wait, but I didn't have time to stay on the phone. Is it likely that if I call again and hang on for the wait time that they could fix this issue with an update???