Submitted by Mony Esp on Thu, 2019-07-11 14:17
I’m very disappointed in the Tesla repair shop at San Antonio, tx.
I love the staff don’t get me wrong. And they repaired my car but I found it extremely unprofessional for someone at the shop ( don’t know who) that took my car while it was in service to go shopping to TJ Maxx and how do I know this. The person left their purchases in my car!!! When I picked it up I saw a big bag of TJ Maxx stuff still with the tags on in my trunk and I know I did not buy those and no one drives my car but me. I had left the car overnight and next morning when my car was “ready” and I picked it up I saw the purchases that I had not done. I left it on Monday June 8th at 8 am and picked up on Tuesday June 9th at 1 pm.
I don’t think this is acceptable in any level.
As I said I get great service from the staff but unfortunately had this happen and I’m really disappointed.
This was really unprofessional.