I got my car on the last day of March. I quickly realized that the phone key does not work with my less than one year old phone.
I checked the Tesla shop every day for two months before it was changed to allow entering a e-mail to be notified of the key being in stock.
On June 6th, I got an e-mail notification that the fobs were back in stock. I spend 4 hours at work trying to complete the order using multiple devices while the site crashed and timed out repeatedly before I succeeded in completing my order.
My order was confirmed and my credit card charged, then, nothing.
The page for the key fob claimed 3-4 weeks before shipping, so I waited. At four weeks, I replied to the confirmation e-mail asking what happened to my order. I got an auto-reply that they would get back to me.
That was last week, I have now been waiting 5 weeks.
Is it just me? or have they done this to everyone?
Edit: My key fob arrived today 7/29, 54 days after I ordered it and paid for it.