After owning a MS for about 5 years I traded it for a MX. What a mistake.
My MX has had issue from the very first day, about 8 months ago.
First it wouldn't charge. Okay, that's only an issue if I want to drive the car.
Once they fixed that, the charge cable wouldn't open the charge port door. Again, if I never drive the car, it's not really all that bothersome.
The service center acknowledged the charge port door issue. But, they had not fix for. Nor did they have an estimated date when it would be fixed. That was 2 months ago.
Has it been fixed? As far as I know, there is no way to find out. If there is a know issues and fixed issues list, I don't know where to find it.
You can't call Tesla and talk to someone. At least the number I call (like the local service center) only has an option for voice mail and they don't return voice mail calls.
I tried texting the servie rep who turned over my broke car to me with the known issues to see if she knew a fix had been issues. No response.
Then there's the constant rebooting Sat Radio. I was told that was my fault. I put a USB drive in the port that was too big. I guess they guy who wrote the code that checks the size of your USB drive decided if he thought the drive was too big, he'd reboot the Sat Radio. Each and every time you turned on the card.
I pulled out the USB drive. No change. Still reboots.
When I brought the car in, I had taken photos of the issues when I encountered them. Basically providing them date and time stamps so they can check the logs. That didn't help at all.
Does anyone here know how I can figure out if these (or any other issues I have) have been fixed? I ask, because it seems to me the only way to find out is to make a service appointment, drive the car over, leave it with them and see what they have to say at the end of the day.
Elon has decided to make far more cars than the team can support. The factory workers don't have the time to make sure the car they ship can be charged. The software team seems to be too busy putting out new features to worry about fixing the ones they already shipped. And the service teams are simply swamped, deliverying and now maintaining far more cars than they've been staffed for.
Any suggestions here would be helpful. As I'd rather have a fully functioning car as opposed to just come here and rant. (cause that's what this feels like)