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Radio stopped working

Radio stopped working

My radio stopped working. Everything else seems to work (e.g. Music Streaming and Bluetooth from my phone). Is anyone else having this issue? Do I need to call Tesla?

Teslaguy | 2018年9月17日

Off course u call Tesla. We can't fix anything. Try a reboot first.

maki808 | 2018年9月17日

Oh cool. The reset seem to fixed it. Thanks Teslaguy!

For those who don't know how to reset, step on your brakes and hold the 2 buttons on the steering wheel for a few seconds. Reset will take about 30 seconds to restart.

photon08 | 2019年9月10日

Reset fixed it for a day, but it came back a day later.

AWDTesla | 2019年9月11日

Same here, still lose FM channels about 30 minutes I to my drive. Reset only works for a bit and then gone again.

chudley78 | 2019年9月11日

has anyone else noticed that the radio starts getting glitchy in the day or 2 before a software update comes through, then clears up afterward

Thrillion | 2019年9月11日

Noticed this morning that it seems to happen to me when switching from wifi to LTE. So I'm stating the FM radio cuts out when switching to from Wifi to LTE.
It might also happen when switching from LTE tower to LTE tower. I believe the LTE radio chip is also the one providing the FM radio reception.

AstroSteve | 2019年9月11日

Had my Model 3 for 6+ months. Today is the first time I've experienced an issue with the FM radio, it was cleared with a reset (so far so good), The radio was tuned to a station and playing at low volume, as we drove outside the range of the station, the audio control display showed the circulating arrows while looking for the station. This continued even on the return trip when the station clearly resumed on the radio. As noted, a reset cleared the issue for now. Until this, all previous trips outside the range of the station never did this. Software is 2019.32. Just another "bug" report, classify as trivial.

iamthealex | 2019年11月11日

This FM freeze has happened to me a handful of times. The streaming radio work just fine. i'm tired of rebooting.

jrohan | 2019年11月19日

I will try reboot but it doesn't seem as though this is the real fix according to some of you. Tesla are you listening?

calvin940 | 2019年11月19日

@jrohan | November 19, 2019
I will try reboot but it doesn't seem as though this is the real fix according to some of you. Tesla are you listening?
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This is not an official Tesla support forum. Submit a service appointment request through your app.

stuart | 2019年12月11日

I am having the same problems with my radio not connecting. If I

stuart | 2019年12月11日

I am having the same problems with my radio not connecting. If I follow the 'reboot' process, does it only wipe out the radio presets or does it wipe out my streaming/favorites too? Thanks.

jimglas | 2019年12月11日

scroll wheel reset should not effect your settings

AWDTesla | 2019年12月11日

Reboot fixes it temporarily.

A faster way and its worked the last 3 times I've dome this...

Once the FM cuts out, use the report a bug feature. Press on the right scroll wheel and say "Report a bug, my FM radio just cut out"

Wait a minute and it comes back on. Probably 100% a coincidence, but it's better than a full reboot where you lose your screen while driving.

stuart | 2019年12月11日

Thank you for the help. I'll try the report a bug feature and see if it works and if it doesn't, I will reboot.

stuart | 2019年12月11日

The report a bug feature did not work, but the reboot did. Thank you for the help.

itssushant2002 | 2020年1月22日

For me Tesla ended up replacing the FM unit in Model3. (For some Model 3 the FM unit is defective and Tesla service team replaced it). My car is June 2019.

visr2004 | 2020年1月30日

Mine M3 Dec 2019 model is having the same issue, FM Radio not working, I will try to reboot and also report bug hack but what if this issue comes back, do I need to make a service request and go there service center?