Submitted by Pkalhan on Fri, 2019-04-26 17:23
I just got permission to turn on my system yesterday (I was so pumped) but when looking at the app (IOS) I have the triangle (for solar) at the top, at the bottom left I have grid, and at bottom right I have home (looks like the OP's screen but without any results). The problem is, nothing is showing up at all. Every now and then I can see us using energy from the grid, but mostly I see no flow from the panels or the grid.
I called Tesla support and they said to give it 24 to 48 hours. I did have to provide them an MAC number that was located on my inverter. I read someone say it has to be "activated" on Tesla's end. What does that mean? I think the person I spoke to today said something about activating as well. I looked on the inverter and it does look like it is getting energy from the solar panels (it is rainy and cloudy here in Pittsburgh, so not getting too much) so I was hoping I could see some results, but I got nothing. The rep said to wait 24 hours because it can take some time for the inverter to communicate with the gateway that is connected to my router. I guess I will wait and see what happens tomorrow.
Had anyone else gone through this as well?