Submitted by foodking on Mon, 2019-12-09 05:59
There used to be a "Support" link somewhere in the Tesla account that allowed you to write a seemingly unlimited amount of text. It seems to have disappeared or I am unable to find it. Through many service appointments, I've learned to wait for a couple issues to appear before and schedule a single appointment rather than make an appointment when something goes wrong and having to update your appointment. Plus, 40min 1-way drive and having to uber back and forth is just terrible. Is there an official way to contact Tesla support and not be limited by a small amount of text like it is in the phone app? Was originally planning on waiting for mobile service to do HW3 and tack on whatever else needs to be done but some of my problems most likely needs to be at the service center.